Contact Us
BALARAD, s.r.o. is registered in Companies Register, Slovak Republic Ministry of Justice.
Our headquarters are located in Presov, Slovak Republic, European Union.
We are a small family company and as English is not our primary language, we prefer communication via e-mail.
Our e-mail contact is 
To receive faster support, please make sure to:
If you didn't receive an answer from us within one working day, please check the following:
If your mail to us cannot be sent because our ISP denies to relay with your ISP, please contact your ISP.
Photo-realistic stock designs (all sizes included) - price varies from US $ 12 down to US $ 5, according to number of designs purchased at once.
Line Drawing stock designs (all sizes included) - price is US $ 3 per design.
Embird Embroidery Designs are stitch files (embroidery
patterns) in various file formats produced by BALARAD, s.r.o.
, and they are used as programs for embroidery machines.
Embird Embroidery Designs are sold
exclusively by BALARAD, s.r.o.
Legal owners of Embird Embroidery Designs may sell garments embroidered with these designs.
Legal owners of Embird Embroidery Designs may put images of these designs on their web site and include these images into their catalog.
Embird Embroidery Designs may not be sold, given, lend or otherwise disseminated without permission from BALARAD, s.r.o.
Any use of Embird Embroidery Designs other than specified above must be licensed by BALARAD, s.r.o.
Complete list of recommended colors (TXT file without images)
Designs 1998 (PDF file with images) Designs 1999 (PDF file with images)
Designs 2000 (PDF file with images) Designs 2001 (PDF file with images)
Designs 2004 (PDF file with images) Designs 2005 (PDF file with images)
Designs 2006 (PDF file with images) Designs 2007 (PDF file with images)
Designs 2008 (PDF file with images) Designs 2009 (PDF file with images)
Designs 2010 (PDF file with images) Designs 2011 (PDF file with images)
Designs 2012 (PDF file with images)
Frequently Asked Questions- I tried to pay for designs, but I have received an error message.
- Usually, the problem is on customer's side and is caused by some of the following reasons:
Customer's browser is set to not accept cookies. In such a case, enable cookies in your browser.
Customer uses old web browser. We recommend to use Netscape 7.0 or better and Microsoft Internet Explorer 5.0 or better.
Customers orders designs from a network with security control that locks out the secure order processing system.
Ordering from AOL e-mail addresses causes occasional problems.
There could be a problem between the customer and her/his bank. Customer may be over credit card limit. In such a case please contact your bank to solve the problem.
Increased traffic on the net stops customer from proceeding further from our payment page and finishing transaction. This happens mostly to European customers. In such a case, please try to repeat purchase late in the evening or early in the morning.
If your payment was declined for any reason, please do not repeat it sooner than 24 hours after the last trial.
- Why does my software display your designs in a strange colors ?
- Design files themselves do not carry information about colors. Coloring of embroidered design depends on your choice of threads. Your software displays our designs with some default color palette. List of recommended colors for each design is available in supplemental image and text files included with our designs. When selecting the designs format during the ordering process, it is also possible to select EDR color palette files to display designs with correct colors in Embird software.
- Which threads from your recommended threads colors have priority ?
- Original coloring of all designs was created with Madeira threads colors. Other colors were derived with conversion tables.
Copyright © BALARAD, s.r.o. All Rights Reserved.
